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System, Device, and Method for Remote Monitoring and Servicing

  • US 20120212596A1
  • Filed: 05/02/2012
  • Published: 08/23/2012
  • Est. Priority Date: 05/30/2003
  • Status: Abandoned Application
First Claim
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1. A method for remotely monitoring and servicing an individual for healthcare applications at a first location, the first location including a monitoring device capable of producing user-navigable displays for display on a display device at the first location, the method comprising:

  • receiving, by the monitoring device, video information from at least one of a plurality of cameras at the first location and physiological information associated with the individual;

    establishing a secure communication connection between the monitoring device and at least one remotely located monitoring facility; and

    remotely controlling the monitoring device from at least one remotely located monitoring facility over the secure communication connection to view at the remotely located monitoring facility at least a portion of a user-navigable display produced by the monitoring device so that a service provider at the remotely located monitoring facility can see what a user at the first location sees and to remotely navigate and control such user-navigable display from the remotely located monitoring facility, the monitoring device transmitting video frames over the secure communication connection including at least the portion of the user-navigable display and selectively including the video information and the physiological information.

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