Systems and Methods for Professional Services Procurement
First Claim
1. A computer readable medium comprising software for selling on-demand professional services via a fully automated retail framework, the software comprising instructions for:
- receiving a request for the on demand full life cycle professional services remotely in a communication session;
fulfilling the request; and
delivering the professional services in real time.
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Accused Products
Abstract
Disclosed herein are systems and methods for selling, provisioning, transacting, fulfilling, delivering and supporting simple and complex business and technical professional services in an on demand fashion for various service industries specifically around the development life cycle relative to the industry. On demand professional services are accomplished through a system which allows services to be administered from a plurality of specialized consultants to end clients via a ‘retail type’ framework built upon a converged Internet, call center, telecommunications and ancillary software platform. The on demand architecture enables clients to purchase professional services on a just in time basis by simply calling a call center or visiting the professional services entity on the web. Clients can: 1) receive advice; 2) invite consultant(s) to participate in meetings; 3) outsource paper deliverables; 4) receive research; and/or 5) outsource full projects. Consultants are likewise able to fulfill and deliver services in real time.
15 Citations
26 Claims
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1. A computer readable medium comprising software for selling on-demand professional services via a fully automated retail framework, the software comprising instructions for:
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receiving a request for the on demand full life cycle professional services remotely in a communication session; fulfilling the request; and delivering the professional services in real time. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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Specification