System And Method For Callee-Caller Specific Greetings For Voice Mail

• US 20130094637A1
• Filed: 10/17/2011
• Published: 04/18/2013
• Est. Priority Date: 10/17/2011
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Shaw, Venson M.
• Granted Patent: US 9,282,185 B2
• Time in Patent Office: Days
• US Class Current: 379/88.18
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53383 Message registering commands or announcements; Greetings

Abstract

A method for customization of voice mail messaging. The method includes recording a plurality of voice mail messages, defining selection criteria for each of the plurality of voice mail messages, establishing a first call for which one of the plurality of voice mail messages will be selected, identifying parameters of the first call, matching the parameters with the selection criteria, selecting the one of the plurality of messages based on the matching step, and playing the selected message on the first call.

Claims

1. A method for customization of voice mail messaging comprising:

recording a plurality of voice mail messages;

defining selection criteria for each of the plurality of voice mail messages;

establishing a first call for which one of the plurality of voice mail messages will be selected;

identifying parameters of the first call;

matching the parameters with the selection criteria;

selecting the one of the plurality of messages based on the matching setp; and

playing the selected message on the first call.

2. The method of claim 1 wherein the first call is an outbound call to a called party.

3. The method of claim 2 wherein the selection criteria is one of the called party'"'"'s location, the called party'"'"'s telephone number, and the profile associated with a called party.

4. The method of claim 2 wherein the parameters of the call are one of the called party'"'"'s location, the called party'"'"'s telephone number, and the profile associated with the called party.

5. The method of claim 1 wherein the first call is an inbound call from a calling party.

6. The method of claim 5 wherein the selection criteria is one of the calling party'"'"'s location, the calling party'"'"'s telephone number, and the profile associated with a calling party.

7. The method of claim 5 wherein the parameters of the call are one of the calling party'"'"'s location, the calling party'"'"'s telephone number, and the profile associated with the calling party.

8. The method of claim 1 further comprising establishing a second call and wherein the selecting step includes selecting a second message for the second call and playing the second message on the second call.

9. The method of claim 8 wherein the second call is also an outbound call.

10. The method of claim 9 wherein the second message is different from the first message.

11. The method of claim 9 wherein the second message is the same as the first message.

12. The method of claim 8 wherein the second call is also an inbound call.

13. The method of claim 12 wherein the second message is different from the first message.

14. The method of claim 12 wherein the second message is the same as the first message.