SYSTEMS AND METHODS FOR DYNAMICALLY ASSESSING AND MITIGATING RISK OF AN INSURED ENTITY

• US 20140200929A1
• Filed: 03/17/2014
• Published: 07/17/2014
• Est. Priority Date: 04/02/2008
• Status: Abandoned Application

• Current Assignee: Blancco Technology Group Ip Oy
• Original Assignee: Inhance Technology
• Inventors: Fitzgerald, William, Bermingham, Peter, Prendergast, Paul
• Application Number:
  US14/216,123
• Publication Number:
  US 20140200929A1
• Time in Patent Office: Days
• US Class Current: 705/4
• CPC Class Codes: G06F 21/88 Detecting or preventing theft or loss
• CPC Class Codes: G06Q 10/0635 Risk analysis of enterprise or organisation activities
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 12/126 Anti-theft arrangements, e.g. protection against subscriber identity module [SIM] cloning
• CPC Class Codes: H04W 28/18 Negotiating wireless communication parameters
• CPC Class Codes: H04W 64/00 Locating users or terminals or network equipment for network management purposes, e.g. mobility management
• CPC Class Codes: H04W 8/02 Processing of mobility data, e.g. registration information at HLR [Home Location Register] or VLR [Visitor Location Register]; Transfer of mobility data, e.g. between HLR, VLR or external networks
• CPC Class Codes: H04W 8/22 Processing or transfer of terminal data, e.g. status or physical capabilities
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

Embodiments of the present invention delineate systems and methods for dynamically assessing and mitigating risk of an insured entity. An entity that provides insurance may, in various embodiments, use applications installed on mobile devices to monitor information that may reduce or mitigate fraudulent insurance claims. Additional embodiments of the present invention delineate systems and methods for providing a user of a mobile device with information relevant to a position of a mobile device, wherein such information may describe one of a risk and an opportunity within a predetermined distance of a location for the mobile device.

Claims

1. A method comprising:

installing a security application on a provided mobile device;

executing a device audit function whereby device configuration parameters are obtained regarding the mobile device;

determining a unique device ID for the mobile device from the device configuration parameters;

storing the device configuration parameters in an insurance tracking database in a record associated with the device ID; and

associating the device ID in the insurance tracking database with an authorized user of the mobile device.

2. The method of claim 1 wherein the device configuration parameters include at least one of:

a device type, a manufacturer, a model number, a serial number, a manufacturing date, a hardware configuration list, a memory capacity, a software manifest, a list of operable features, a list of inoperable features, an electronic serial number, an ESN, an IMEI number, an international mobile equipment identifier number, an IMSI number, an international mobile subscriber identity number, a UIMID number, and a user identity module identifier.

3. The method of claim 2 further comprising:

determining that at least one of the stored device configuration parameters includes an IMSI number within a SIM of the device;

flagging in the insurance tracking database a parameter that indicates that any mobile device that possesses a SIM with the included the IMSI within the SIM should be covered under a provided insurance policy.

4. The method of claim 1 further comprising:

receiving an insurance claim regarding a loss event pertaining to the mobile device; and

making an assessment that the claim is likely fraudulent by;

determining that a SIM card associated with the mobile device has been inserted into a second mobile device prior to the reported date of loss of the mobile device by;

retrieving from the insurance tracking database the IMSI number associated with the SIM card of the mobile device;

submitting a query to a mobile network operator comprising the IMSI number and a date of first use in a currently operating mobile device; and

finding from the mobile network operator that the date of first use of the IMSI in the current mobile device precedes a reported date of loss of the mobile device and antedates a date of installation of the security application in the mobile device.

5. The method of claim 1 wherein the device audit function is performed in part by a computing device attached to the mobile device.

6. The method of claim 1 further comprising:

computing an electronic device fingerprint that uniquely identifies the mobile device; and

storing the fingerprint in the insurance tracking database as associated with the authorized user.

7. The method of claim 1 further comprising:

through a provided interface to a mobile network operator, obtaining mobile device location information corresponding to the device ID; and

storing the location information in the insurance tracking database record associated with the device ID.

8. The method of claim 1 further comprising:

through a provided interface to a Location-as-a-Service provider, obtaining mobile device location information corresponding to the device ID; and

storing the location information in the insurance tracking database record associated with the device ID.

9. The method of claim 1 further comprising:

determining the mobile device has been lost in lieu of being stolen by;

determining a plurality of locations of the mobile device over a plurality of time intervals;

determining that from the plurality of locations that the mobile device is not in motion; and

determining from the location, that the device is likely not in the control or possession of a person.

10. The method of claim 1 further comprising:

Obtaining an install date and version number of the security application installed on the mobile device;

transmitting the install date and version number of the security application to the insurance tracking server; and

storing the install date and version number of the security application in the insurance tracking database record associated with the device ID.

11. The method of claim 1 further comprising:

obtaining a WiFi address of a WiFi network in communication with the mobile device;

transmitting the WiFi address to the insurance tracking server; and

storing the WiFi address in the insurance tracking database record associated with the device ID.

12. The method of claim 1 further comprising:

obtaining a mobile network operator identifier of a mobile wireless network in communication with the mobile device;

transmitting the mobile network operator identifier to the insurance tracking server;

and storing the mobile network operator identifier in the insurance tracking database record associated with the device ID.

13. The method of claim 1 further comprising:

determining a risk level associated with the stored device configuration parameters and generating a risk insurance profile based on the device configuration parameters.

14. The method of claim 13 further comprising:

determining an insurance policy price adjustment based upon the insurance risk profile.

15. The method of claim 13 further comprising:

communicating to the authorized user an adjustment in the term of an insurance policy that was modified based upon a change in the insurance risk profile.

16. The method of claim 13 further comprising:

modifying the determined risk level by determining the device configuration parameters have been modified since a previous risk level determination was performed.

17. The method of claim 16 further comprising:

Adjusting the cost of an insurance policy provided to an authorized user of the mobile device in response to the modification of the determined risk level.

18. The method of claim 13 further comprising:

decreasing the determined risk level when at least one of the following is determined to apply to the device configuration parameters;

the authorized user of the mobile device allows the insuring entity to monitor and remotely track the mobile device;

the authorized user of the mobile device allows the insuring entity to download and store user-specific settings from the device;

the authorized user of the mobile device allows the insuring entity to download and store device-specific settings from the device;

the authorized user of the mobile device allows the insuring entity to download and store network-specific settings from the device;

the authorized user of the mobile device allows the insuring entity to download and store browsing history information for the device;

the authorized user of the mobile device allows the insuring entity to download and store forensics information obtained from the device;

the authorized user of the mobile device allows the insuring entity to activate the camera of the device and download at least one of a still image or a video from one or more cameras on the device;

the authorized user of the mobile device allows the insuring entity to;

remotely activate a sensor of the mobile device upon receiving a loss claim regarding the mobile device; and

surreptitiously monitor the activated sensors;

the authorized user of the mobile device allows the insuring entity to have the security application provide automatic notification when a successful passcode has been entered on the mobile device;

the authorized user of the mobile device allows the insuring entity to lock the device remotely by sending the a command to the security application running on the mobile device;

the authorized user of the mobile device allows the insuring entity to execute a command that causes the mobile device to render itself permanently nonfunctional; and

the authorized user of the mobile device allows the insuring entity to receive periodic handshake confirmations from the security application on the mobile device that it is actively operating.

19. The method of claim 1 further comprising:

receiving an insurance claim regarding a loss event pertaining to the mobile device; and

contacting a third party financial services provider to determine, using the stored device configuration parameters, that the mobile device has been used to conduct at least one financial transaction after a date of a reported loss event as specified in the received insurance claim.

20. The method of claim 19 wherein the financial transaction includes one of:

an NFC transaction;

a point of sale transaction;

a credit card authorization transaction;

an account debit transaction;

an electronic payment transaction; and

a credit card payment transaction.

21. The method of claim 1 further comprising:

receiving an insurance claim regarding a loss event pertaining to the mobile device; and

determining that the mobile device is in use after the claimed date of loss submitted in the insurance claim.

22. The method of claim 21 wherein determining that the mobile device is in use further comprises contacting a wireless mobile network provider and requesting whether the Device ID corresponds to a device being utilized on a wireless network after the claimed date of loss.

23. The method of claim 21 wherein determining that the mobile device is in use further comprises performing an internet IP traceroute for a IP address assigned to the mobile device, and determining that the mobile device has been in use after the date of the claim by the IP traceroute results.

24. The method of claim 1 further comprising:

receiving an insurance claim regarding a loss event pertaining to the mobile device; and

making an assessment that the claim is likely fraudulent by at least one of;

determining that the security application was disabled proximate to the reported date of loss;

determining that a user of the mobile device attempted to disable the security application proximate to the reported date of loss;

determining that a user of the mobile device successfully entered a passcode to unlock the mobile device after the reported date of loss;

determining that a new phone number was assigned to the mobile device after the reported date of loss;

determining that the authorized user of the mobile device has suppressed receipt of messages sent from an insuring entity;

determining that a security application was installed after the reported date of loss of the mobile device;

determining that the mobile device'"'"'s location after the reported date of loss is proximate to previous locations stored in the insurance tracking database;

determining that one or more phone numbers called by the mobile device after the reported date of loss exist within a contact list stored in the insurance tracking database;

determining that the mobile device is in communication with the same WiFi network as it was before the insurance claim was submitted;

determining that the mobile device switches communication between the same WiFi network and mobile telephony network as it did before the insurance claim was submitted;

determining that a last known location reported by the user differs from a last reported location transmitted by the mobile device to the insurance tracking database;

instructing the authorized user to submit insurance claim information through a website, wherein the website is configured to query the identity of the device contacting the website, and if a match to the mobile device that is the subject of the loss claim is made, indicating likely fraud to the insurance tracking database;

instructing the authorized user to submit insurance claim information through a website, wherein the website is configured to query the contact list from the device contacting the website, and if a match to a contact list stored in a record in the insurance tracking database associated with the mobile device that is the subject of the loss claim is made, indicating likely fraud to the insurance tracking database;

determining, by analyzing the insurance tracking database, that current mobile device'"'"'s assigned phone number was in a second contact list stored in the insurance tracking database for a second mobile device, and a loss claim had been submitted by a user of the second mobile device; and

determining that web browsing history obtained from the mobile device indicated that prior to the reported date of loss, a user had conducted web searches with the mobile device related to how to submit insurance claims.

25. The method of claim 1 further comprising:

receiving an insurance claim regarding a loss event pertaining to the mobile device;

accessing the information tracking database to determine a list of most recently visited locations reported by the security application of the mobile device to the insurance tracking database; and

formatting a report for the authorized user to suggest locations the user may search to locate the mobile device.

26. The method of claim 1 further comprising:

sending, from an insurance entity, a message to the mobile device wherein the message is presented by the security application for viewing by a current user of the mobile device.

27. The method of claim 26 wherein the message comprises a summary of the value of the device if the authorized user were to relinquish ownership of the mobile device.

28. The method of claim 27 further comprising offering to pay the authorized user the value of the device presented to the authorized user.

29. The method of claim 26 wherein the message comprises one of:

information regarding a remaining duration of an insurance policy related to the mobile device;

information informing a current user of the mobile device that the mobile device is presently in a location where theft of electronic devices is of an enhanced likelihood;

a report notifying the current user about how the tracking data obtained by an insurance entity has been used; and

helpful tips to reduce insurance costs to the authorized user.

30. The method of claim 1 further comprising:

reinstalling, by one of the authorized user or the insurance entity the security application if the security application had been previously installed and then un-installed.

31. The method of claim 30 wherein upon re-installation the security application resumes communication with the insurance tracking server.

32. The method of claim 31 wherein upon re-installation the security application gathers forensics information and relays the forensics information to the insurance tracking server.

33. The method of claim 32 wherein the forensics information comprises one or more of a still image file taken by a camera of the mobile device;

a video file taken by a camera on the mobile device;

an audio recording taken by a microphone in the mobile device;

a location of the mobile device;

a phone number of a call made by the mobile device;

a current phone number assigned to the mobile device; and

a contact list stored in the mobile device.

34. The method of claim 1 further comprising:

receiving an insurance claim regarding a loss event pertaining to the mobile device;

transmitting, to the mobile device, a command to record forensics information and transmit the forensics information to the insurance tracking database, wherein;

the forensics information comprises one or more of;

a still image file taken by a camera of the mobile device;

a video file taken by a camera on the mobile device;

an audio recording taken by a microphone in the mobile device;

a location of the mobile device;

a phone number of a call made by the mobile device;

a current phone number assigned to the mobile device; and

a contact list stored in the mobile device.

35. The method of claim 1 further comprising:

determining, by the security application, that a second mobile device is in the proximity of the mobile device;

determining that the second mobile device had been reported as the subject of a loss claim;

transmitting, to the insurance tracking database, a report indicating the identifying information of the second mobile device, and a current location proximate to the second mobile device.

36. The method of claim 1 further comprising:

receiving, by the mobile device, a list of device IDs corresponding to lost or stolen mobile devices upon which the security application had been previously installed;

determining, by the security application of the mobile device, that a second mobile device in communication with the mobile device represents one of the lost or stolen mobile devices itemized in the list of device IDs; and

transmitting, to the insurance tracking database, a report indicating the identifying information of the second mobile device, and a current location proximate to the second mobile device.

37. The method of claim 1 further comprising:

receiving, by the mobile device, a communication from a second mobile device in proximity to the mobile device, wherein;

the second mobile device has been previously reported as the subject of a loss claim; and

the second mobile device has previously been installed with the security application;

the security application of the second mobile device wishes to broadcast an alert that the second mobile device has been reported lost or stolen;

receiving, by the mobile device, an alert from the second mobile device, the alert including the second device ID and a location of the second mobile device; and

transmitting the alert from the mobile device to the insurance tracking database.

38. The method of claim 1 further comprising:

receiving, by the mobile device, a request to attempt to locate a second mobile device, the request including a device ID of the second mobile device;

transmitting, by the mobile device, a request to a second mobile device in proximity to and in communication with the mobile device, wherein;

the second mobile device has previously been installed with the security application; and

the second mobile device determines whether the device ID of the second mobile device in the request matches its own device ID; and

if the match is affirmative, the second mobile device broadcasts an alert.

39. The method of claim 38 wherein the alert comprises one of:

an audible siren played over a loudspeaker of the second mobile device;

an audible recorded sound of a scream played over a loudspeaker of the second mobile device;

a communication to the mobile device comprising the device ID of the second mobile device and a location of the second mobile device, wherein the mobile device relays the communication to the insurance tracking database.

40. The method of claim 1 further comprising storing, in a record of the insurance tracking device associated with the device ID of the mobile device, one or more of:

a version number and date of installation of the security application;

one or more location measurements relayed by the mobile device;

one or more phone numbers called by the mobile device;

one or more phone numbers of callers calling the mobile device;

a list of wireless networks accessible by the mobile device and the dates in which such accessibility was applicable;

dates in which a SIM card was removed or substituted within the device; and

dates and times in which successful communications were made between the insurance tracking database and the mobile device;

dates and times in which successful communications were made between a security authority and the mobile device;

a date the security application was uninstalled, such date obtained from the application store that hosted installation of the security application; and

a status of whether the mobile device has been reported as the subject of a claim of loss, and the date appurtenant thereto.

41. A method comprising:

creating a respository of a plurality of IMEI numbers stored in an IMEI database, each of the IMEI numbers corresponding to a mobile device that had been reported as lost or stolen;

determining a first IMEI number stored in the IMEI database has become active on a network; and

transmitting a fraud alert to a security authority, the fraud alert including the first IMEI number.

42. The method of claim 41 further comprising:

determining from a mobile network operator, a currently assigned phone number corresponding to the first IMEI number; and

determining, from a location-based aggregator, a location of a suspect mobile device that utilizes the first IMEI number and the currently assigned phone number.