INSURANCE CLAIM OWNERSHIP AND ASSIGNMENT SYSTEM

• US 20150058046A1
• Filed: 08/21/2014
• Published: 02/26/2015
• Est. Priority Date: 08/22/2013
• Status: Abandoned Application

• Current Assignee: Symbility Solutions Incorporated (CoreLogic Incorporated)
• Original Assignee: Symbility Solutions Incorporated (CoreLogic Incorporated)
• Inventors: Huynh, Marc-Olivier, Leonard, Guillaume, Desmeules, Benoit, Batten, Craig, Begin, Pascal
• Application Number:
  US14/464,784
• Publication Number:
  US 20150058046A1
• Time in Patent Office: Days
• US Class Current: 705/4
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

An insurance claim handling system facilitates preparation of an insurance claim. In one implementation, the system facilitates multiple participants owning an insurance claim file, allowing the multiple participants to concurrently modify portions of the insurance claim file. In one implementation, the system facilitates the assignment of multiple tasks to different participants of a single vendor and/or automatically generates task assignments.

Claims

1. An insurance claim handling system comprising:

a memory;

an insurance claim file stored in the memory, the insurance claim file comprising assignment of tasks to different participants;

an ownership designation for the insurance claim file stored in the memory;

a processor to concurrently provide different degrees of access to the insurance claim file to different participants based upon the stored ownership designation.

2. The insurance claim handling system of claim 1, wherein the insurance claim file comprises a first component and a second component and wherein the ownership designation designates ownership of the first component to a first participant and designation of a second component to a second participant, ownership of a component allowing a participant to modify the component.

3. The insurance claim handling system of claim 2, wherein the memory comprises an ownership management module comprising non-transitory computer-readable medium containing program logic to direct the processor to facilitate assignment of ownership of the first component, independent of the second component, by the first participant.

4. The insurance claim handling system of claim 2, wherein the memory comprises an ownership management module comprising non-transitory computer-readable medium containing program logic to direct the processor to prevent modification of the first component by any participant not designated as owning the first component.

5. The insurance claim handling system of claim 4, wherein the ownership management module contains program logic causing the processor to allow a participant not designated as owning the first component to make changes to a copy of the first component.

6. The insurance claim handling system of claim 5, wherein the ownership management module contains program logic causing the processor to allow the first participant to release the first component to a designated participant for purposes of making changes to the first component instead of making a copy.

7. The insurance claim handling system of claim 5, wherein the ownership management module contains program logic to display the copy of the first component and the first component, while visibly indicating commonality and/or differences between the copy of the first component and the first component.

8. The insurance claim handling system of claim 2, wherein the memory comprises an ownership management module comprising non-transitory computer-readable medium containing program logic to direct the processor to concurrently display ownership of the first component and the second component.

9. The insurance claim handling system of claim 2, wherein the insurance claim file comprises a loss summary page, the loss summary page automatically designated as being owned by any participant who owns at least one component of the insurance claim file.

10. The insurance claim handling system of claim 1, wherein the insurance claim file comprises different assignments of tasks to different participants from a single vendor.

11. The insurance claim handling system of claim 10, wherein, wherein the memory comprises a task assignment module comprising non-transitory computer-readable medium containing program logic to direct the processor to concurrently provides access to the insurance claim file to different vendors, allowing the different vendors to view assignments of tasks to other vendors.

12. The insurance claim handling system of claim 11, wherein the memory comprises a task assignment module comprising non-transitory computer-readable medium containing program logic to direct the processor to display some task assignments while hiding other task assignment based upon the task.

13. The insurance claim handling system of claim 11, wherein the memory comprises a task assignment module comprising non-transitory computer-readable medium containing program logic to receive a first assignment of a first task to a first assignee and to automatically generate and store in the memory a second assignment of the first task or one or more sub-tasks related to the first task to one or more second assignees in response to receipt of the first assignment of the first task to the first assignee.

14. An apparatus comprising:

a non-transitory computer-readable medium containing program logic to direct a processor to;

designate different components of an insurance claim file with different ownership, ownership of one of the different components allowing a participant to modify said one of the different components; and

concurrently modify the different components in response to input from different participants having designated ownership in the different components.

15. The insurance apparatus of claim 14, wherein the non-transitory computer-readable medium contains program logic to direct the processor to facilitate assignment of ownership of a first component of the insurance claim file, independent of a second component of the insurance claim file, by a participant designated as owning the first component.

16. The apparatus of claim 15, wherein the non-transitory computer-readable medium contains program logic to direct the processor to prevent modification of the first component by any participant not designated as owning the first component.

17. The apparatus of claim 16, wherein the non-transitory computer-readable medium contains program logic causing the processor to allow a participant not designated as owning the first component to make changes to a copy of the first component.

18. An apparatus comprising:

a non-transitory computer-readable medium containing program logic to direct a processor to;

receive, store and display a first assignment of a first task towards completion of an insurance claim file to a first participant of a first vendor; and

receive, store and display a second assignment of a second task towards completion of the insurance claim file to a second participant of the first vendor.

19. The apparatus of claim 18, wherein the non-transitory computer-readable medium contains program logic to direct the processor to display some task assignments while hiding other task assignment based upon the task.

20. The apparatus of claim 18, wherein the non-transitory computer-readable medium contains program logic to receive a first assignment of a first task to a first assignee and to automatically generate and store in the memory a second assignment of the first task or one or more sub-tasks related to the first task to one or more second assignees in response to receipt of the first assignment of the first task to the first assignee.