Call redirection for enterprise hosted dual mode service

• US 8,942,709 B2
• Filed: 12/29/2009
• Issued: 01/27/2015
• Est. Priority Date: 04/21/2005
• Status: Active Grant

• Current Assignee: ShoreTel Incorporated (Mitel Networks Corporation)
• Original Assignee: ShoreTel Incorporated (Mitel Networks Corporation)
• Inventors: Bonner, Thomas Wayne, Tran, Nhan Thanh, Enzmann, Mark, Richardson, Simon
• Primary Examiner(s): MILLER, BRANDON J
• Application Number:
  US12/649,117
• Publication Number:
  US 20100105379A1
• Time in Patent Office: 1,855 Days
• Field of Search: 455/433, 455/432.1, 455/435.1, 455/426.1, 455/435.2, 455436-443, 455418-420, 455/552.1, 455/445, 370/328, 370/338, 370/331, 370352-357
• US Class Current: 455/445
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 60/00 Affiliation to network, e.g. registration; Terminating affiliation with the network, e.g. de-registration
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
• CPC Class Codes: H04W 84/12 WLAN [Wireless Local Area Networks]
• CPC Class Codes: H04W 88/06 adapted for operation in multiple networks or having at least two operational modes, e.g. multi-mode terminals

Abstract

Systems and methods provide a single E.164 number for voice and data call redirection and telephony services such as caller identification, regardless of in which type of network a dual mode mobile device operates. When the dual mode device registers and is active in a GSM network, temporary routing and status updates are triggered and resultant information is maintained in both networks. A mobile terminated call is routed through an enterprise WLAN with call control within the enterprise being handled by SIP or H.323 signaling, and the call is redirected to the mobile device in the GSM network, where call control is assumed by the SS7 network. Services are provided using the protocols native to the active network, and the single E.164 is used consistently along with or lieu of the temporary routing information for subscriber identity specific functions, such as caller identification and voice mail.

Claims

1. A method for routing incoming calls directed to a dual-mode device, the method comprising:

updating a database in a VoIP based wireless local area network with routing information of the dual mode device in a wireless telecommunication network;

wherein the dual-mode device is identified by a single dialable address that is functional in either network, the single dialable address being mapped to a Session Initiation Protocol (SIP) address;

in response to an incoming call being routed to a VoIP based wireless local area network, an entity in the VoIP based wireless local area network querying the database to determine whether the dual-mode device is active and receiving calls in the VoIP based wireless local area network;

when the dual-mode device is determined to be operating in the VoIP based wireless local area network, using a SIP INVITE message to route the incoming call to the dual-mode device; and

when the dual-mode device is determined to be operating in the wireless telecommunication network, redirecting the incoming call to the wireless telecommunication network.

2. The method of claim 1, wherein at least one internet protocol session is maintained with the dual-mode device to enable SMS service.

3. The method of claim 2 wherein the at least one internet protocol session is persistent.

4. The method of claim 2 wherein voice call continuity according to Third Generation Partnership Project standards is used to maintain the at least one internet protocol session persistently.

5. The method of claim 1, wherein the database includes a temporary routing number.

6. The method of claim 1, wherein the incoming call is originated in a circuit-switched network.

7. The method of claim 1 comprises receiving a notification from the dual-mode device.

8. The method of claim 1, wherein at least the routing is performed without use of a transcoder.

9. The method of claim 1, wherein the wireless telecommunication network-comprises a Global System for Mobile communications network.

10. The method of claim 1, wherein the wireless telecommunication network comprises a Universal Mobile Telecommunications System network.

11. The method of claim 1, wherein the wireless telecommunication network comprises a network selected from a group of networks consisting of a Code Division Multiple Access network and a Time Division Multiple Access network.

12. The method of claim 1 wherein SMS service is used to provide a message waiting indication to the dual-mode device.

13. The method of claim 1 wherein enterprise voice mail service (VMS) is provided via a VMS platform located in the VoIP based wireless local area network.

14. The method of claim 1, wherein:

SS7 signals are delivered to the dual-mode device, without providing the VoIP based wireless local area network direct access to an SS7 network.

15. The method of claim 1, wherein:

the VoIP based wireless local area network hosts a subset of IP Multimedia Subsystem (IMS) elements providing at least limited functionality needed to interwork with IMS elements in the wireless telecommunication network for voice call redirection.

16. The method of claim 1 wherein the VoIP based wireless local area network comprises an IP-PBX.

17. The method of claim 1 wherein:

the incoming call is redirected by establishing a circuit switched bearer with a switch in the wireless telecommunication network.

18. The method of claim 1 further comprising:

triggering a notification to a presence manager, when the dual-mode device registers in the VoIP based wireless local area network.

19. The method of claim 18 wherein:

the presence manager initiates a procedure to cause calls originating in the wireless telecommunication network to be routed through a public switched telephone network to the VoIP based wireless local area network.

20. The method of claim 1 wherein:

calls are routed from the wireless telecommunication network to a public switched telephone network and thus to the VoIP based wireless local area network via a WiFi access point connection, when the dual-mode device is registered in the wireless telecommunication network.

21. A system for routing incoming calls directed to a dual-mode device, the system comprising:

means for updating a database in a VoIP based wireless local area network with routing information of the dual mode device in a wireless telecommunication network;

wherein the dual-mode device is identified by a single dialable address that is functional in either network, the single dialable address being mapped to a Session Initiation Protocol (SIP) address;

means, responsive to an incoming call being routed to a VoIP based wireless local area network, for querying the database to determine whether the dual-mode device is active and receiving calls in the VoIP based wireless local area network;

means, responsive to the dual-mode device being determined to be operating in the VoIP based wireless local area network, for using a SIP INVITE message to route the incoming call to the dual-mode device; and

means, responsive to the dual-mode device being determined to be operating in the wireless telecommunication network, for redirecting the incoming call to the wireless telecommunication network.